Terms and Conditions – shop sales

• Yes we will record your details for our records, periodically we do delete these, until then (although we never have yet) we may occasionally use these to send updates in products or special offers. Your details will NEVER be passed on to anyone else
• products are sent as soon as possible after ordering, usually orders before 1pm will ship same working day, however we are not a big business so we do ship around our site work commitments
• we send “non signature” by default. if you require signature delivery, please let us know in the notes section during checkout
• on a very rare occasion products get damaged in transit, if this happens – firstly, sorry about that, but send us a photo and we will get it resolved as soon as possible
• We do our best with accuracy of photos and descriptions
• Instructions are for general use, all products work as stated, however every person and every situation is different, so use instructions as a guide
• Restoration/ cleaning products are VERY good, they will clean 99% of glass, however all surfaces do get to a point they are unrecoverable
• protection products have all been VERY well tested, follow the instructions for application, and care for best results
• Test all products on an inconspicuous area first
• use products sensibly. use appropriate PPE. Keep out of reach of children.

for onsite work by applicator, please see here